Legal & Policies

1.1. The Owner grants you a non-exclusive and revocable license to access and/or use the Website/Platform as per the Terms and Conditions, and such grant of license does not create any right, interest, or privilege in your favour.

1.2. This license prohibits you from copying, duplicating, downloading, selling, reverse engineering or misusing the Website/Platform and/or its contents for any purpose that may be or become illegal in the eyes of law.

1.3. The Owner may, at its sole discretion and without giving any notice to you, restrict, suspend or terminate access and/or usage of this Website/Platform or any of its contents.

2.1. The Content of this Website/Platform shall include but not limited to its Name, Domain, Software, Logo, Source Code, Internet Protocol, Web Space, Layout, Design, Copyright, Patent, Trademark, images, texts, videos, graphics, audios, buttons icons, information, contact details of the Owner, and such other material posted/uploaded/created by the Owner.

2.2. Such Content of the Website/Platform is and shall remain the exclusive Intellectual Property of the Owner, and any access and/or use of the same shall not create, transfer or imply any right over such Intellectual Property in your favour.

2.3. The Owner does not claim any right, privilege or interest over the content posted/uploaded/created on this Website/Platform by any other person and/or entity.

2.4. The Owner may alter, modify, add or delete the Content of this Website/Platform without providing any notice or intimation to you, and it shall be your responsibility to apprise yourself of such changes.

2.5. The Owner shall endeavour not to publish or upload any incorrect, inaccurate or insensitive content on the Website/Platform.

3.1. The Owner shall not be liable for any loss or damage caused due to access or usage of the Website/Platform, including but not limited to its interruption, cessation, hacking, overloading, server malfunction, bugs or virus attack, power failure, unauthorised access and/or such other cause which is or may be beyond the Owner’s control.

3.2. The Owner shall not be liable for any loss or damage caused by incorrect, inaccurate or insensitive content published on the Website/Platform owing to human error and error of belief, opinion or judgment or owing to any other reason that is beyond the Owner’s control.

3.3. This Website/Platform may provide access to links offered by a third party, which may lead to their own destination Website/Platforms, and the Owner shall not be liable to any person and/or entity for any loss or damage caused due to access or usage of such links or of such destination Website/Platforms or of their contents.

3.4. The Owner shall not be liable for any loss or damage caused to your hardware, internet connection, software, and/or any other instrument/gadget/equipment used by you to access this Website/Platform.

3.5. The Owner shall not be liable for any loss or damage caused to any person and/or entity owing to your acts or omissions and/or owing to the acts or omissions of any person and/or entity representing the Owner.

3.6. The Owner shall not be liable for any loss or damage caused by any communication made to you through any contact number/email id other than the ones mentioned on this Website/Platform.

3.7. You shall solely be liable for any loss or damage caused to any person and/or entity owing to your acts or omissions during, out of the course of, or in consequence of access or use of the Website/Platform; and/or in violation of the Terms and Conditions.

5.1. All grievances with respect to Terms and Conditions of this Website/Platform shall be addressed by Mr Sundaram S M (Grievance Officer), and you are requested to write to him, regarding the grievance through mail, at support@nunma.in.

5.2. The Grievance Officer shall endeavour to get back to you within 5 working days of receipt of your communication, and the redressal/closure of your issue shall be done at the earliest.

6.1. Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or your use of the Nunma platform shall first be subject to good-faith negotiation. The disputing party must provide prompt written notice to the other party detailing the grievance. The parties shall attempt to amicably resolve the issue within thirty (30) days of receiving such notice.

6.2. If the dispute is not resolved within the thirty (30) day period, either party may initiate binding arbitration. The arbitration shall be governed by the Arbitration and Conciliation Act, 1996. The dispute shall be referred to a sole arbitrator mutually appointed by both parties. If the parties fail to agree on a sole arbitrator within thirty (30) days of the arbitration notice, the appointment shall be made by the competent court having jurisdiction.

6.3. The seat and venue of arbitration shall be Tirunelveli, Tamil Nadu, India. All arbitration proceedings, including written submissions and oral hearings, shall be conducted exclusively in the English language.

6.4. Arbitration in Tirunelveli is the mandatory and exclusive method of dispute resolution for all users residing within the Republic of India. However, if you reside outside of India and are subject to mandatory international consumer protection laws that legally prohibit forced arbitration in a foreign jurisdiction, this arbitration mandate does not apply to you. In such instances, you retain the right to seek legal remedies in your local competent courts.

7.1. These Terms and Conditions, and any disputes arising out of or related to them, shall be governed by and construed in accordance with the laws of the Republic of India. However, if you reside outside of India, your use of the platform and our services will also be governed by the mandatory consumer protection laws of your local jurisdiction, which shall supersede Indian law strictly concerning your statutory consumer rights.

7.2. Subject to the mandatory arbitration provisions outlined above, any legal suit, action, or court proceeding arising out of or relating to these Terms and Conditions shall be instituted exclusively in the competent courts located in Tirunelveli, Tamil Nadu, India. However, if you reside outside of India and are protected by mandatory international consumer protection laws, this exclusive jurisdiction provision does not restrict your statutory rights. In such instances, you retain the legal right to bring proceedings regarding your consumer rights before the competent courts in your local jurisdiction of residence.